top of page
City at Night

FREQUENTLY ASKED QUESTIONS

  • The item I want is out of stock. Can I still order it?
    Yes. If the item that you want is not currently in stock, you can pre-order it. Pre-orders usually take up to 2 weeks for us to receive from our printing company and they are immediately mailed out.
  • What does it mean if it says the product I want is a "pre-order"?
    It means this item was popular & is not currently in stock. But we will place an order to have your item printed especially for you!
  • How do I get free shipping for orders that are more than $50? Is there anything I have to do?
    Free shipping is automatically applied at checkout if your order is more than $50. There is nothing further you have to do.
  • How can I contact customer service?
    Our customer service team is available to assist you with any questions or concerns you may have. You can reach us by email at customerservice@sparkduds.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
bottom of page